PROVAB develops the latest travel booking software for travel agencies and tour operators, featuring B2C, B2B, and back-office systems with modules for flights, hotels, transfers, car rentals, and holiday packages.
New York City, New York Nov 1, 2025 – Establishing a travel booking platform for a new travel agency requires a series of well-organized steps that combine technology, partnerships with suppliers, and business planning. The first step is defining your business model. Decide whether your agency will cater to individual travelers (B2C), corporate clients or sub-agents (B2B), or a combination of both. Determine your niche – focusing on flights, hotels, car rentals, holiday packages, or a mix of these services.
Once your business model is clear, choose the type of booking platform you want to create. There are three main options. First, use a white-label solution for a quick launch of a branded platform based on an existing system from providers like Provab Technosoft or Travelomatix. Second, develop custom software for complete control over design and functionality, though this requires a larger investment. Third, create your own website and integrate travel APIs or Global Distribution Systems (GDS) for real-time flight, hotel, and car rental data.
Integrating GDS and APIs is crucial. Major systems like Amadeus, Sabre, and Galileo offer real-time flight information, while hotel and car rental APIs such as Hotelbeds, Expedia, and CarTrawler provide accommodation and transport data. These integrations allow customers to see live availability, compare prices, and make instant bookings.
Efficient operations require robust software. A comprehensive travel agency software solution should include a booking engine for various services, a CRM for customer management, secure payment gateway integration, and tools for markup management, multi-currency support, and sales reporting. Many agencies opt for ready-made solutions like Amadeus & Galileo and EAN.
Once your platform is ready, setting up payment and accounting systems is essential. Integrate secure gateways like Razorpay, Stripe, or PayPal for convenient and safe customer payments. Use accounting software such as QuickBooks, Zoho Books, or Tally to track revenue, commissions, and taxes.
With your operational base in place, build a capable backend team for customer service, inventory management, and marketing. Your admin panel should enable staff to efficiently manage bookings, track payments, and handle client communications. A reliable support system – via live chat, email, and phone – improves customer satisfaction and trust.
When your system is ready to launch, focus on effective marketing. A user-friendly website and mobile app with optimized SEO will attract organic traffic. Digital advertising through Google Ads and social media campaigns can further increase visibility. Promotions, discounts, and referral programs are effective for initial traction.
After launching, continuous maintenance and improvement are crucial. Monitor customer feedback, regularly update APIs and content, and expand your offerings with new destinations and experiences. As your business grows, consider scaling the platform’s infrastructure using cloud services like AWS or Google Cloud for fast and reliable performance.
About Provab Technosoft
Provab is committed to providing innovative and customized software in travel tech, aviation, healthcare, enterprise, and edtech sectors. It offers airline reservation systems, healthcare apps, travel agency software, airline CRS, meta search engines, and API integrations like Amadeus, booking.com API, expedia api, hotelbeds API, and others. If you’re wondering how to start a travel agency online, we have the perfect solution.
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